Terms and Conditions of Use and Sale

1. General Information

This website, accessible at bynylo.com (the "Website"), is operated by Nylo ("Company," "we," "us," or "our").

By accessing, browsing, or purchasing products through this Website, you agree to be bound by these Terms and Conditions of Use and Sale.

2. Scope

These Terms govern:

• Your access to and use of the Website.
• The purchase of products offered on the Website.
• The rights and obligations between you and Nylo.

3. Use of the Website

By using this Website, you represent and warrant that:

• You are of legal age in your jurisdiction or have the necessary legal authorization to use this Website.
• You provide accurate, truthful, and up-to-date information.
• You will not use the Website for any unlawful or fraudulent purpose.

The following activities are strictly prohibited:

• Using the Website for illegal purposes.
• Uploading viruses, malware, or any other malicious code.
• Attempting to gain unauthorized access to our systems or restricted areas.

4. Products and Descriptions

Products displayed on the Website may:

• Differ slightly from the images shown.
• Be subject to availability.

For personalized products:

• Customers are responsible for providing accurate names, dates, or any other requested information.
• No changes can be made once production has begun.

5. Pricing and Payments

All prices displayed on the Website are shown in the applicable currency at checkout and include any applicable taxes unless otherwise stated.

Nylo reserves the right to change prices at any time without prior notice.

Payment must be made using one of the payment methods available on the Website.

We reserve the right to:

• Refuse any order that appears to be fraudulent.
• Cancel any order due to an obvious pricing error.

6. Ordering Process

The purchasing process consists of the following steps:

1. Select your products.
2. Enter your shipping and billing information.
3. Review and confirm your order.
4. Complete payment.

Once your order has been successfully placed, you will receive an order confirmation email.

7. Shipping and Delivery

We ship to the countries listed on the Website.

Delivery times are estimates and may vary.

Nylo is not responsible for delays caused by external factors, including shipping carriers, customs authorities, or other third parties.

8. Right of Withdrawal (European Union)

In accordance with European consumer protection laws, customers residing in the European Union have the right to withdraw from their purchase within 14 calendar days of receiving their order without providing any reason.

Please note: This right does not apply to personalized or custom-made products, as permitted under applicable European consumer protection laws.

9. Returns and Refunds

Returns are governed by Nylo's Return Policy.

In summary:

• Returns are accepted provided they meet the applicable return conditions.
• Personalized products are generally non-returnable.
• Defective products are eligible for the remedies provided under applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Nylo shall not be liable for:

• Indirect, incidental, or consequential damages resulting from the use of the Website.
• Improper use of our products.
• Service interruptions caused by technical issues or circumstances beyond our reasonable control.

Our total liability shall not exceed the amount paid for the relevant order.

11. Intellectual Property

All content available on the Website, including but not limited to images, text, logos, graphics, product designs, and other materials, is owned by Nylo or used under appropriate license.

You may not:

• Copy, reproduce, distribute, or otherwise use any Website content without our prior written permission.
• Use our trademarks, branding, visual identity, or images for commercial purposes without our express written consent.

12. Privacy

The collection and processing of personal information are governed by our Privacy Policy.

Where applicable, we comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

13. Changes to These Terms

Nylo reserves the right to modify these Terms and Conditions at any time.

Any updates become effective immediately upon publication on the Website.

14. Governing Law

These Terms and Conditions are governed by the laws applicable to the operation of Nylo and, where required, by the mandatory consumer protection laws applicable in the customer's country or state of residence.

Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.

15. Dispute Resolution

Consumers residing in the European Union may use the European Online Dispute Resolution (ODR) Platform to resolve disputes arising from online purchases where available under applicable law.

16. Contact Us

If you have any questions regarding these Terms and Conditions of Use and Sale, please contact us at:

📧 infonylostore@gmail.com

Website: bynylo.com